Identify where or how you might capture data

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Reference no: EM133238479

Case: Assume that you are the owner of a small bicycle sales and repair shop serving hundreds of customers in your area. Identify the kinds of customer information you would like your firm's CRM system to capture. How might this information be used to provide better service or increase revenue? Identify where or how you might capture this data.

Respond to the the prompts listed above:

Question 1: Identify the kinds of customer information you would like your firm's CRM system to capture.

Question 2: How might this information be used to provide better service or increase revenue?

Question 3: Identify where or how you might capture this data.

Reference no: EM133238479

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