Identify ways bakery can better retain customers

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Assignment:

Too many organizations spend too much time and energy trying to secure new customers versus investing in getting existing customers to buy more often. By using retention strategies such as a monthly newsletter or customer loyalty program, the company can increase revenues and profits by getting customers to purchase from the company more frequently over time. Identify and document ways the bakery can better retain customers. Such as what type of loyalty program, creating an app, is it better to have a buy 10 get 1 free type of loyalty program, or a point earning program, such as earn 1 point for every dollar, after 100 dollars earn 10 dollars towards your next purchase.

Reference no: EM133384375

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