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Identify two technology tools in communication

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I. Identify two technology tools in communication and explain how they impact the communication process in a positive or negative manner.

II. Review the article below about an Oreo social media post during the 2013 Super Bowl, "Oreo's Super Bowl Tweet: 'You Can Still Dunk in the Dark.'" Considering implications of timing, potential legal concerns, and efficacy, how does an organization effectively prepare to be able to respond immediately on a weekend? What technologies/policies do you believe Oreo utilized within their communication team that led to the success of this post?

https://www.huffpost.com/entry/oreos-super-bowl-tweet-dunk-dark_n_2615333

Reference no: EM133166407

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