Identify two poor work practices

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Jeeny is employed as a care worker at Greenacres Nursing Home. A student has been assigned to her for her to mentor during her shift. The student advises Jenny that she has not received an orientation as the RN was too busy. Jenny decieds to take time out from her busy schedule to orient the student to the workplace.

A Client on Jenny's duty list complains that it is now too late to have her shower when Jenny and the student arrive and requests breakfast in her room. Jenny informs the kitchen of her client's request and continues on with her assigned breakfast duties.

Jenny is called away to assist with client toileting. Upon return to the dining room she notices that client's breakfast trays have been prepared and left to go coled on the counter. there is only 1 team member assisting clients with their breakfast in the dining room, other team members are busy elsewhere and have not arrived to complete their assigned breakfast duties. Jenny and her studnet deliver these trays to the rooms of the waiting clients, some of which are upset and complain about the cold food.
Jenny repots this to her supervisor.

a) Identify two poor work practices:

b) Explain how these can be improved:

c) Why is it important to comply with legal and ethical requirements?

Reference no: EM132563127

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