Identify two companies that have quality-based strategies

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Reference no: EM131432759

1. Identify two companies that have quality-based strategies.

2. What role does IT play in small businesses that are not ecommerce companies?

3. Explain for:

CarMax (car buying/selling)

Norfolk Southern Railway (Amtrak)

TIAA-CREF (union companies

1) How is it done? (Platform, infrastructure, architecture, etc.)

2) Problems (What problems do they face?)

3) Success -- Competitive advantages (What do they have over the competition?)

Reference no: EM131432759

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