Identify three key performance indicators

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CASE DESCRIPTION

You are a healthcare management consultant hired by a regional healthcare system. This healthcare system serves a diverse and growing population. It operates several hospitals, clinics, and healthcare programs. However, there are significant challenges related to the quality of care, patient safety, and effective resource utilisation.

QUESTION

1. Identify and describe at least three key performance indicators (KPIs) that are essential for assessing the quality of healthcare services within the system. Explain why these KPIs are important.

2. Compare the healthcare system's KPIs with national or international benchmarks. Discuss the significance of benchmarking in healthcare quality improvement.

3. Provide recommendations based on your analysis to improve the quality of healthcare services within the system. Explain how these recommendations can be implemented.

Reference no: EM133670647

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