Identify the various discovery methods

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Process discovery is defined as the act of gathering information about an existing process and organizing it in terms of an "as-is" process model. This definition emphasizes gathering and organizing information. Given the information gathered we construct a process and determine the criteria that should be verified before a process model is accepted as an authoritative representation of a business process.

Based upon your reading of Chapter 5, answer the following questions:

1. Identify the various discovery methods available to an individual(s) attempting to construct either an "as-is" or "should-be" process model.

2. Discuss the strengths and limitations of such a "discovery process" regardless of the methodology.

3. Describe how you might systematically gather the required pieces of information about "how a book order" is processed by an on-line retailer.

4. Finally, assuming that you obtained sufficient information to n appropriate process model what specific steps would you use and briefly discuss elements of each step.

5.As-is", "Should-be" process model for ..

Reference no: EM132881175

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