Reference no: EM133511589

Case studies:

1. Alessandro is an 86-year-old Italian man that moved to Australia when he was aged 25-years old, with his new wife. Two of his brothers also migrated to Australia, though after 10-years returned to their village near Rome to be with the rest of his large family. He has been living with motor-neuron disease for 10 years which has affected his ability to move his arms - he has only minimal movement in his fingers. You have been assisting him with personal care as a support worker twice a week. His wife Francesca has been his primary carer for the last 10-years, and as they are private people and speak minimal English, they mostly stayed at home. Sadly, she passed away 3-months ago and though his two sons visit weekly, he is increasingly becoming sadder and more isolated.

2. Naomi is a fifty-year-old Aboriginal woman living with her extended family in a three-bedroom Department of Housing flat in inner Melbourne. Naomi's family is supported by an extensive family kinship system with several aunties and uncles, and there are often additional relatives staying in the home. Naomi has had significant mental and physical health problems throughout her life. She is reluctantly receiving short term home help from the council after an operation.
In the last 12 months, she has suffered the loss of her husband, aged 54 years, through chronic illness and her father, a community Elder, aged 70 years from an acute myocardial infarction. She has been spending all her time at home though has developed a healthy rapport with you and is interested engaging in the community, though is wary.

3. Mary is an 83-year-old woman with three children - two live in the US and one in Canterbury. She had been happily living in a retirement village in Croydon though has opted to move to Williamstown to be near her daughter and grandchildren as her heart health is deteriorating. She occasionally drives short distances independently, uses a walking frame while out, and is living with hearing impairment, though as Mary's needs are increasing her daughter has employed you to assist with home care and personal needs. She misses the social interactions of her old village, plus attending church weekly and the monthly cultural trip to the city.

Complete one planning template for each scenario.

Question a) Produce three planning templates for three different service delivery situations.

Question b) Identify the target group and at least three needs

Question c) Outline at least three aims (i.e. what you want to achieve) in meeting the needs of the target group, including the priority of these aims.

Question d) Describe at least three ways these aims will improve organisational performance.

Question e) Explain how you will meet the needs of the target group, including:
o at least four actions you would take
o the order in which you will do these actions
o when you will do these actions.

Question f) List the stakeholders you will collaborate with or seek information from: internally and externally.

Question g) Describe how you will collaborate with these stakeholders: formally and informally.

Question h) Identify at least three barriers you may face to achieve the aims.

Question i) List at least three resources you will need to achieve the aims.