Identify the step where quality is likely to fail

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Question (1) Use Figure 11.22 to develop an appropriate control chart. Plot the data and determine whether the system is incontrol. (Note: Review p109, Text.)

Question (2) Use the data in Table 11.12 to develop appropriate control charts for the three doctors. Determine whether the coding process is under control for each doctor.

Question (3) Based on the case information, evaluate the current billing and coding process using the first flow chart (on the left of Figure 11.21). Identify the step(s) where quality is likely to fail. Explain. What would you recommend to revise the flow chart and fix the process? Be specific.

Reference no: EM133279689

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