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Identify the root cause

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We have discussed in detail the tree diagram (such as Why-why analysis) during the Analyse phase. Times Higher Education (THE), the technology partner of IIM Kozhikode, is interested in improving the learning experience for the participants of the Executive Post Graduate Programme (EPGP)/Executive Post Graduate Certificate PRogramme in Operations Management (EPGCOM). They are interested in reducing the incidence of "Poor network/Network disconnection" that might happen during the online class. Develop a Why-why analysis for the same and identify the root cause. (Note: Each stage of why should have at least 2 reasons. A minimum of 3 stages of why are required).

Reference no: EM132955826

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