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Flight attendants are typically characterised as undertaking work that can lead to emotional exhaustion among workers with low job autonomy and long working hours. Flight attendants are required to express positive emotions as a part of their job, even when facing difficult situations such as dealing with difficult or aggressive passengers. Flight attendant's work is stressful and may result in increased absenteeism and voluntary turnover. High flight attendant turnover is costly for airlines because it can lead to the loss of experienced employees and involves costs in recruiting and training replacements.
This study investigated the relationships between the antecedents and consequences of job stress among flight attendants. More specifically, it looks at work-to-family conflict and family-to work conflict as the antecedents of job stress, and job satisfaction as the consequences. This study confirms that conflicts between family and work lead to flight attendants' job stress, which in turn affects their job outcomes such as job satisfaction. It is also indicated that women prone to be more stressful than male employees.
Based on the above case:
a. Identify the main problem.
b. Develop a theoretical framework by clearly identify the relationship between independent, mediating, moderating and dependent variables.
1. What precautions should be taken when using a tyre pressure gauges with compressed air?
Suppliers can exert bargaining power on participants in an industry by raising prices or reducing the quality of purchased goods and services.
Last year T&J Inc. reported total assets of $250 million, equity of $120 million, net income of $50 million, dividends of $15 million and retained earnings
Boeing used a computer-aided design system and changed aircraft design and production from a sequential process to a parallel process
Discuss online business activities of a travel business. With the advancement of technology, businesses are flourishing themselves online rapidly.
Why are leaders often hesitant to talk about the spiritual aspects of leadership? How might a leader overcome this hesitancy?
The final exam is based on the Harvard Business Review article, "The Young and the Clueless." Throughout this course, we have emphasized the need to align internal, HR-systems behind corporate strategy. This approach is done to ensure the company ..
Regarding the "Transformation Processes. In one or two paragraphs, explain how Your Roll at your current or past Work/Job can be described in that way.
We can consider here the example of simulation technologies - these can be very useful, especially of course when it is hard.
What are the break-even savings for alternative B such that below this amount, A is preferred and above this amount, B is preferred?
Conduct a literature review (including an Internet search) on various cloud-based computing services available in health care.
Empirical estimates of a forward-looking Taylor rule show that policymakers in the 1950s raised nominal interest rates more than one-for-one with increases in expected inflation. Could someone please explain to me what this means?
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