Reference no: EM133719046

Decision Making and Problem Solving

Learning Outcome 1: Describe decision making process for complex issues pertaining to business environment both internally and externally.
Learning Outcome 2. Demonstrate decision tools and employ appropriate analytical business models to break down complex issues.
Learning Outcome 3. Analyze ethical issues and dilemmas that businesses often face and employ ethical standards in all manners and circumstances.

Case Study:

Saud works for a XYZ company as an administrative officer. He has been working there for more than fifteen years. He is considered one of the most experienced employees of the company. Saud is a graduate and has not upgraded himself in his tenure. His performance is satisfactory in the routine work but has shown no interest and active participation in changing the existing environment.

Read the above case study and answer the following questions:

Question 1. Identify the main problem and subproblems of the case?

Question 2. Write all the information present in the case that would be helpful for decision. What other information should you gather, that would be helpful to know before making decision? Identify alternative choices for decision.

Question 3. Weighing the alternatives

When weighing the various alternatives, how well each alternative fulfils the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative:
Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfil the variables, whereas negative numbers (-2 or -1) denote the opposite.

Question 4. Draw a decision tree based on the casestudy for decision making,

Question 5. As chairman of the XYZ company, How will you manage this ethical dilemma? what will be your decision regarding Saud?

6. Write the conclusion and overall assessment.