Reference no: EM132825726
1. Define perception
2. Explain attribution theory, and list the three determinants of attribution, and explain the factors that influence it.
3. Describe personality, the way it is measured, and the factors that shape it.
4. Describe the Myers-Briggs Type Indicator personality framework and its strengths and weaknesses.
5. Identify the key traits in the Big Five Personality Model.
6. Demonstrate how the Big Five personality traits predict behaviour at work.
7. Differentiate between emotions and moods.
8. Show the impact of emotional labour on employees.
9. Contrast the evidence for and against the existence of emotional intelligence.
10. Identify strategies for emotion regulation and their likely effects.