Identify the key problems and issues the case study

Assignment Help Management Theories

Reference no: EM133677135

Question: THE DAY THE MADNESS DIED: A CASE STUDY ON CRISIS COMMUNICATION DURING THE BIG TEN MEN'S BASKETBALL TOURNAMENT. Authors: Blaszka, Matthew1 Morehead, Craig A.1 O'Hallarn, Brendan2 Barr, Megan3 Source: Journal of Contemporary Athletics. 2021, Vol. 15 Issue 1, p33-46. Document Type: Article Subject Terms: *BASKETBALL tournaments *SPORTS events *COVID-19 pandemic BIG Ten Conference (U.S.) CRISIS communication EYEWITNESS accounts Geographic Terms: INDIANAPOLIS (Ind.) Author-Supplied Keywords: crisis communication event planning volunteer management Abstract: As large gatherings that typically receive significant attention, major sporting events are frequently threatened, interrupted, or halted because of safety and security concerns. The worldwide sport landscape experienced such a pause in March 2020 as COVID-19 spread across the globe. This case study will review how crisis communication principles helped guide the decision to cancel the Big Ten Men's Basketball Tournament in Indianapolis during the COVID-19 pandemic the week of March 11-15, 2020. The annual event began first-round play on March 11, as normal. Within 24 harrowing hours, the tournament went from playing games with spectators, to playing games without fans, to finally canceling the event altogether. Utilizing a first-hand account of swift administrative action, Megan Barr (Volunteer Manager, Indiana Sports Corp) recounts how effective crisis communication was imperative for entities involved in hosting the tournament. The words and actions of decision makers reflect the first three of five stages of best-practice crisis communication--detection, prevention/preparation, and containment. Recovery, the fourth typical stage of a crisis, is happening now, while the fifth step, learning, continues as the pandemic unfolds. The actions of Big Ten Basketball Tournament organizers can act as a guide when--as history suggests is inevitable--subsequent events prompt sport interruptions. ABSTRACT FROM AUTHOR Author Affiliations: 1Indiana State University, IN, USA 2Old Dominion University, VA, USA 3Indiana Sports Corp. ISSN: 1554-9933 Accession Number: 157042023 Database: SPORTDiscus with Full Text

Your analysis should include the following information: INTRODUCTION Identify the key problems and issues the case study is addressing. Formulate and include a thesis statement, summarizing the outcome of your analysis (was the crisis response successful? Why or why not?). BACKGROUND OF THE CASE (What led to the crisis?) Set the scene (what happened?): background information, relevant facts, and the most important issues that led to the crisis (refer back to the text with specific examples that support your claims). EVALUATION OF THE CASE Identify the organization's crisis response (what actions did they take to minimize the crises?) Evaluate which responses were successful and which were not (explain why) What should the organization have done, in addition to what they did, or instead of what they did CONCLUSION Summarize your findings and draw a conclusion that ties into the introduction. with a minimum of three (3) cited sources (lectures, journals, scholarly articles, etc.) to help support your claim

Reference no: EM133677135

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