Reference no: EM131197841
Essay description:
10 Page essay with 5 references.
The essay should be double-spaced with 1 inch margins and should be written in Times New Roman 12 point font.
Formatted in APA format.
Name of the essay is Conflict Management.
The essay will outline the origination, escalation, and resolution of a personal or professional conflict that you have experienced. It must address the three distinct states of conflict:
· Initial Conflict (What started the issue and what initial steps were taken to resolve it?)
· Escalation (Why did the initial conflict balloon into something bigger?)
· Resolution (How was the conflict eventually resolved and what were the results?)
The essay should be structured around and contain the following topics:
· Outline of the Conflict: Identify the issue that began the conflict, the players and their roles within the conflict, the severity of the conflict, and your personal role in the conflict at the initial stage.
· Identification of the Conflict: Identify the type of conflict (value, structural, data, relationship, or interest) and support the identification with evidence from the conflict.
· Initial Management of the Conflict: Discuss the initial steps used to manage the conflict and the form of management taken (accommodation, avoidance, competition, compromise, collaboration, or a combination of these).
· Escalation: Identify why the initial method of conflict management failed and why the conflict escalated. Be sure to examine closely the roles that emotion, intimacy, and relationships played at this stage.
· Outcomes: Assess the potential outcomes of the conflict after it escalated. Describe a possible outcome for each of the three scenarios: win-win, win-lose, and lose-lose.
· Mediation: Discuss the necessity of having a mediator, assess what kind of mediator could have been used in this conflict, and describe the possible benefits and drawbacks of mediation for this case.
· Resolution: Describe how the conflict was resolved and whether the resolution was effective. Map out the actual or potential results of the resolution on a timeline.
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