Identify the ineffective communication behaviors

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Reference no: EM133126783

After reading about Communication and Conflict in the Reading & Resources folder, answer the following in your discussion.

1. Recall a situation in which you experienced Conflict. Provide a brief description of the situation and define the Type of Conflict you experienced.

2. In the communication process during this situation of conflict, identify the Ineffective Communication behaviors that occurred and explain why they were ineffective in resolving the conflict.

3. In this situation, how could you have been more assertive in dealing with the conflict? Include information from the video and link on Assertiveness.

Reference no: EM133126783

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