Identify the four pillars of brand equity

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Reference no: EM132446816

Marketing Management

Question 1: When consumers share a strong need that cannot be satisfied by an existing product, it is called _____ demand.

  • negative
  • latent
  • declining
  • irregular

Question 2: When demand is __________, it implies that more customers would like to buy the product than can be satisfied.

  • latent
  • irregular
  • overfull
  • full

Question 3: A __________ is a direction or sequence of events that has some momentum and durability; it reveals the shape of the future and can provide strategic direction.

  • fad
  • fashion
  • trend
  • megatrend

Question 4: Which of the following would be the best illustration of a secondary belief or value?

  • Belief in work
  • Belief in giving to charity
  • Belief in getting married
  • Belief in getting married early

Question 5: Total customer satisfaction is measured based on the relationship of:

  • expected value and total customer benefit.
  • perceived performance and expectation.
  • advertised outcomes and real outcomes.
  • past experience and present experience.

Question 6: Identify the four pillars of brand equity, according to BrandAsset Valuator model.

  • Relevance, performance, bonding, and advantage
  • Presence, performance, advantage, and bonding
  • Energized differentiation, relevance, esteem, and knowledge
  • Brand salience, brand feelings, brand imagery, and brand performance

Question 7: The __________ attack offers the firm an opportunity to diversify into unrelated products, diversity into new geographical markets, and leapfrog into new technologies.

  • bypass
  • flank
  • frontal
  • guerrilla

Question 8: __________ is the ability of a company to prepare on a large-scale basis individually designed products, services, programs, and communications.

  • Mass customization
  • Reverse engineering
  • Interoperability
  • Backward compatibility

Question 9: Costs that do not vary with production levels or sales revenue are known as _____ costs.

  • overhead
  • variable
  • average
  • opportunity

Question 10: Which of the following is a form of mass communications channel?

  • Interactive marketing
  • Personal selling
  • Public relations
  • Word-of-mouth marketing

Reference no: EM132446816

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