Identify the elements of capacity management

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Reference no: EM133088110

IT Service Management & Professional Culture

Objective:

1. Describe and identify the elements of capacity management.

2. Describe and identify the elements of IT service continuity management.

Discussion Questions

1. Describe capacity management using an example?

2. What is the purpose of capacity management?

3. What are the main challenges in capacity management?

4. What are the balancing acts in capacity management?

5. What are the sub-processes of capacity management?

6. What are the objectives of capacity management?

7. Describe the service capacity management using an example?

8. Describe the component capacity management using an example?

9. What does the following diagram represent?

10. What is the key output of capacity management?

11. Describe problem management using an example?

12. What metrics can be used to confirm the effectiveness of the capacity management in providing the appropriate level of resources?

13. What is the aim of IT Service Continuity Management (ITSCM)?

14. Describe different stages of IT Service Continuity Management (ITSCM) life cycle?

15. What are the roles in IT service continuity management?

16. Describe different stages of risk management?

Reference no: EM133088110

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