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Choose a very simple product or service and create a simple QFD matrix for it . For example, you may choose to create a simple QFD matrix for a cup of coffee, but any simple product or service will do. Keep the product simple because the matrix becomes very complex quickly as you work through QFD. Identify the customer attributes, their relative importance, and the engineering (or technical, in the case of services) attributes of the product. Include what you think are the customer perceptions of your product and competitor products. Do competitive evaluations. Use an Excel spreadsheet, a table in Word, or a template from the internet for your matrix. You don't have to put the roof on the "house of quality" if it looks too complex. Discuss what you have learned from this exercise.
Bill Carter is an excellent hardware designer, but he wants to move into management, in order to broaden his experience. His manager is supportive and encourages Bill to go to evening classes on management. Bill worked hard for two years, and graduat..
Discuss how can we apply the transhipment application in the linear programming problem in the rental car company work flow?
WinCo Electric Co produces 1,000 dryer motors each week. WimCo shuts the plant down two weeks each year, so production is only accomplished fifty weeks each year. The manufacturing line equipment costs 250,000 and will remain productive for five year..
According to the Project Management Institute (PMI), both qualitative and quantitative risk analysis techniques are used to prioritize and determine the likelihood of risks. Compare and contrast quantitative versus qualitative analysis and discuss tw..
Examine the risks and explain how they were managed. Compare the double-loop learning with that of Escend Technologies, using the project from Week 1, Discussion 1.
Discuss the role of QIOs and the impact they have had on Medicare and healthcare in general. Explore some of the opportunities and challenges that face the U.S. Public Health organization when embracing CQI.
A senior executive in a fast-paced, high-technology company is faced with making a decision on whether to terminate a troubled product development project. He knows from information received through the company's variance reporting procedure that the..
Determine the least squares regression line using Excel. Determine the MSE for the trend line (in a) and the 3 month moving average (in c.) Which forecasting method is better? Explain.
A quality manager is developing a regression model to predict the total number of defects as a function of the day of week the item is produced. Production runs are done 10 hours a day, 7 days a week. The dependent variable is __
Examine the causes of the most significant type of defect, using a cause-and-effect diagram.
Philip Newman runs a seafood restaurant in Toronto. Nowadays, it is possible for him to buy fresh grouper in Indonesia and have the product flown in immediately because _________________.
How effective do you think the rewards of a weekly car wash and a meal at McDonald's will be in motivating the car wash attendants to stay on the job and treat customers better? What other approach to employee motivation might work for reducing turno..
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