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Assignment:
5 things to keep in mind before answering:
1. Explain the strategies of business communicators in conveying negative news.
2. Describe the direct and indirect strategies in communicating unfavorable news.
3. Identify the components of effective bad-news messages.
4. Analyze effective techniques for presenting bad news to customers and refusing requests or claims.
5. Evaluate effective techniques for delivering negative news within organizations.
ANSWER THE FOLLOWING PROMPT:
Recall a situation during which you chose to remain silent instead of revealing what would have been unfavorable news or negative feedback to the recipient. Why did you keep the negative news or feedback to yourself, and what may be the consequences of such reticence?
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What are the biggest dangers of doing business when dealing with international economies?
What is the benefit the Beyond budgeting? Please also explain how each are used.
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