Identify the components of effective bad-news messages

Assignment Help Business Management

Reference no: EM133559605

Assignment:

5 things to keep in mind before answering:

1. Explain the strategies of business communicators in conveying negative news.

2. Describe the direct and indirect strategies in communicating unfavorable news.

3. Identify the components of effective bad-news messages.

4. Analyze effective techniques for presenting bad news to customers and refusing requests or claims.

5. Evaluate effective techniques for delivering negative news within organizations.

ANSWER THE FOLLOWING PROMPT:

Recall a situation during which you chose to remain silent instead of revealing what would have been unfavorable news or negative feedback to the recipient. Why did you keep the negative news or feedback to yourself, and what may be the consequences of such reticence?

Reference no: EM133559605

Questions Cloud

Discuss which standard a court would use to analyze the case : Discuss which standard - the per se or the rule of reason - a court would use to analyze this case. Explain why.

In a federal system-authority is divided : In a federal system, authority is divided, usually by a written constitution, between a central government and regional, or sub-divisional, governments.

Singapore public safety and security agencies : Who are all the Singapore public safety and security agencies and responders involved in the 2018 Trump-Kim summit and what are their roles and activities

Texas policy violated the equal protection : We reviewed an important Supreme Court case in which the Court ruled that a Texas policy violated the Equal Protection

Identify the components of effective bad-news messages : Describe the direct and indirect strategies in communicating unfavorable news. Identify the components of effective bad-news messages.

Danger facing development of new nation : What is the chief danger facing the development of the new nation that Madison says a well-constructed Union can control?

Explore luxury sales co-branding can help-hurt collaborators : We like to explore if luxury sales co-branding can help/hurt each of the collaborators and the collaboration.

Discuss effective forms of management in government : Discuss the effective forms of management in government. Articulate your understanding of organization rules, regulations and procedures.

Kinds of needs and services speaker describes : Think about the kinds of needs and services the speaker describes. What kinds of services has her family received through governmental programs?

User Account

All Pages