Identify service management strategies

Assignment Help Operation Management
Reference no: EM132300734

How communities are keeping paper-back trade books alive

Your challenge is to identify service management strategies and principles that were applied by these independent bookstores owners. What gap theory elements or Service marketing P's were relevant to this story of survival. Simply stated: How could service management help a struggling independent bookstore reinvent themselves and not just survive, but thrive? I am looking for as many examples as you can provide that connect service management to application in this situation.

Reference no: EM132300734

Questions Cloud

How would you develop compensation plan : How would you develop a compensation plan that motivates members of a selling team? How can you ensure the plan is fair for everybody involved?
E-commerce firm has four regional fulfillment centers : An E-commerce firm has four regional fulfillment centers (warehouses).
Client who has really large website : You have a client who has a really large website (500+ pages) that has been around for a long time and is ranked highly in the SERPs in its category.
Change according to the how the sales team is trained : Sales dynamics may change according to the how the sales team is trained.
Identify service management strategies : Your challenge is to identify service management strategies and principles that were applied by these independent bookstores owners.
The way in which customers are sold on products : I do believe that technology has changed the way in which customers are sold on products in today's age.
What is the voice of the customer saying : A lady gets her car serviced at the dealership where she bought it. Using what you know about QFD, what is the voice of the customer saying?
Concept of modularization be applied to package holidays : How can the concept of modularization be applied to package holidays sold through an online travel agent?
Human health-environmental impacts of hazardous chemicals : Where can you find detailed information about potential human health and environmental impacts of hazardous chemicals?

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd