Identify plan for updating the software

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Question: The Customer Service department of the XYZ Corporation is undergoing an upgrade. You have been tasked by your supervisor to check all office computers for software upgrading and all users for learning the new software. In order to achieve the task, you must first discover how to identify the operating system of each computer and how to navigate within the operating system. Beginning with your own computer, use the steps below to achieve this goal. Next, identify your plan for updating the software of the office computers and your recommendation for training the users per your supervisor's request.

Reference no: EM133217838

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