Identify opportunities to maintain regular contact

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Reference no: EM133130283 , Length: 10 slides

Question: In this activity, you will have to submit a meeting presentation slides and a briefing document. 

In the presentation slides, you must include all required discussion points and proposed outcomes for each of the following;

  1. Comply with all organisational requirements and protocols 
  2. Use effective high-level communication, negotiation and relationship building skills and techniques, in line with professional protocols to negotiate the necessary amendments and maximise the benefits of the ongoing relationship for all parties.
  3. Seek and incorporate feedback and input from work colleagues where appropriate, including-
    • establishing agreed KPI's for Greenfields Butchers and 
    • evaluating the indicative pricing against the Crave Catering Cost of Goods Sold (COGS) criteria 
  4. proactively negotiate agreed solutions to the issues raised in Activity 1.4 to help in building the relationship
  5. Use language and features appropriate to audience 
  6. Participate in discussions using appropriate listening and questioning skills to elicit the views of others and to clarify or confirm understanding 
  7. Identify opportunities to maintain regular contact.

In the briefing document, you will have to write a briefing base on your presentation slides and demonstrate the Roleplay Script for the Roles below by following the Outline of Roleplay Script and instructions.

Specific instructions for role players include:


Role

Played by 

Outline of Roleplay Script 

Marino Enterprises' Purchasing Manager

Student being assessed

  • explain to the Greenfields Butcher's Manager what terms and conditions need to be amended before the relationship can be established.

· Use effective high-level communication, negotiation and relationship building skills and techniques, in line with professional protocols to negotiate the necessary amendments and maximise the benefits of the ongoing relationship for all parties.

· Seek and incorporate feedback and input from your work colleagues where appropriate, including-

o    establishing agreed  KPI's for Greenfields Butchers and 

o    evaluating the indicative pricing against the Crave Catering Cost of Goods Sold (COGS) criteria 

  • Incorporate any available specialist advice if appropriate
  • Identify and agree opportunities to maintain regular contact

Greenfields Butcher's Manager

Assessor 

  • If prompted, recognise and agree thatthe quantities may vary each week, but insist that for the prices to be maintained, there must be formal agreement that over the 12 months the totals supplied will equate to fifty-two (52) times the indicative averages at a minimum
  • If prompted, be willing to extend payments to the day of the next delivery, i.e. COD for previous week's supply
  • If prompted, agree to formalising the relationship by entering into the Marino EnterprisesOngoing Supply Agreement
  • When performance indicators are suggested, agree with including the following KPI's in the agreement-
    • deliveries on time
    • delivers correct items and quantities
    • product quality
  • if prompted, suggest you meet with the Purchasing Manager once a month to review how the supply is going

Head Chef

another student 

  • When prompted, confirm that the annual quantities will equate to fifty-two (52) times the indicative averages at a minimum
  • When prompted, advise that the plate-up COGS based on the indicative pricing would average 28%
  • When prompted, suggest KPI's for Greenfields Butchers should be
    o deliveries on time

o delivers correct items and quantities

o product quality

Marino Enterprises' CEO

another student 

  • When prompted, suggest making invoice payments be available for collection when the next delivery is received, rather than the day before.
  • When prompted, suggest KPI's for Greenfields Butchers should includepackaging suitability

Reference no: EM133130283

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