Identify one nonverbal cue you give off to your customer

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Reference no: EM133371370

Assignment:

1. Identify at least one nonverbal cue you give off to your customer (or that you've been accused of exhibiting) that is counterproductive to creating customer loyalty (causes strain in your relationship.) Explain why, and provide strategies that might adopt to reduce the strain.

2. Regarding dress codes, many companies have relaxed "business casual" in recent years. Provide your definition of business casual, and discuss your thoughts about if employees are more productive dressing casually.

Reference no: EM133371370

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