Identify many milestones in operations management

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In past 130+ years, we can identify many milestones in operations management that have re-shaped how products were made and how services were delivered. For examples, motion & time study, assembly line, linear programming, CAD, TQM, lean manufacturing, ERP software, etc. However, what are the future OM milestones you might foresee in next 20 years? This may be more relevant to most of you, in terms of finding career path or developing career, than studying what have happened in the past. I want to encourage you to provide example and participate discussion on those emerging technologies (such as big data, AI, VR, AR, robots, IoT, etc.) may change how manufacturing and services would be operated in next 20 years.

Reference no: EM132211293

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