Reference no: EM132924707
Question
Definitions and scope
Job Analysis is a systematic process firms use to determine the tasks, behaviours, environmental conditions, knowledge, skills and abilities (KSAs) required to perform a job.
A Job description is a written statement of what the jobholder actually does, how she or he does it (to what minimum standard), and under what conditions the job is performed.
- Identify Major Responsibilities and Essential Duties of the job from the job analysis
- Refer to Lab# 4 and Assignment #2 Module in eConestoga for Performance Standard Tools
- Create performance standards for each Essential Duty: describe how will you measure success quantify what will be deemed good performance vs. GREAT performance similarly, - what would get the employee fired?
Quantitative Performance Standard example:
Example - an Essential Function found in a wedding planner's Job description could be:
Book a minimum 12 wedding functions for 200+ people with a minimum $100 per person selling price
Set-up, decorate, and deliver quality food services for each wedding function applying the following minimum standards for each event: manage established decoration budgets, maintain a 22% liquor cost, a 30% food cost, a 35% labor cost (% of food & beverage sales), as well as maintain an 80% guest satisfaction rating on guest feedback.