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Identify key communication issues that you have identified

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Reference no: EM131809414 , Length: word count:3500

1. Diagnosis and Reflection. 1500 words

a) Using 5 diagnostic tools related to communication, you are to analyse your own communication style across various areas such as verbal communication, active listening, non- verbal, and assertiveness perception. You will be given the individual diagnostics during the tutorials. Your tutor/lecturer will check and sign-off that you have completed each individual diagnostic during the tutorials. This means that if you fail to attend some or any of tutorial you will not be able to receive and complete the diagnostics. The signed diagnostics must be attached to the end of the essay after the references as Appendices.

b) You are to present the findings of the tools. In doing so you will show your understanding of the results as they apply to your personal situation.

c) Based upon your analysis of the findings you are to identify two key communication issues that you have identified as requiring development.

d) Reflect on two recent professional interactions that you have had within the past 12 months. Analyse these interactions from the perspective of the two key communication issues that are identified as requiring development. To what extent are these evident and support the need for personal communication development?

2. Literature review 1500 words
You are to identify and explain the two issues from your diagnosis and reflection. You are to define the concepts, outline key models and or behaviours that need to be developed so as to demonstrate effective practice. This literature review needs to outline both the conceptual (theoretical) and behavioural (interpersonal) skills that you need to acquire to demonstrate competence in your chosen area of communication.

3. Action Plan 500 words:

As a conclusion, you are to develop an action plan of key events and activities that you can undertake over the next 6 months to acquire the knowledge, skills and behaviours identified as requiring development in component

This can include the following:
- undertaking specific short courses, to develop skills based on actual courses that are available,
- undertaking advanced post graduate communication courses at CQU or other institutions,
- a reading plan to acquire conceptual knowledge, that may include specific communication texts and self-help books which must be specified,
- maintaining of personal journals reflecting on communication interactions,
- Identification of a mentor for which evidence must be provided.

Verified Expert

This essay is basically related to my communication skills in which a proper analysis of thatskills is taken into consideration with the information which is generated after the using the fivecommunication diagnostic tools. In this essay the result will be taken into consideration and aftertaking an overall survey the lowest percentage found is my issue and is going to be discussedhere.

Reference no: EM131809414

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Reviews

len1809414

1/11/2018 3:45:37 AM

Diagnosis and Reflection. All results discussed were relevant to the student and in-depth analysis occurred at a very high standard. Discussion of results of relevant diagnostic tools showing an understanding of the results and being able to apply each to their personal situation 2 recent professional interactions identified and analysed based on key areas requiring development which support the need for further personal communication development 2 recent professional interactions were identified and analysed in-depth based of key areas requiring development Literature Review Both issues were defined, concepts and key models were clearly identified. Identification and issues arising from diagnosis and reflection Identification and issues arising from diagnosis and reflection Theoretical and behavioural skills were clearly identified. Action plan for next 6 months Detailed 6 month action plan with timeline and success measure included. Breadth and quality of research reflected in number and reference style of cited source material 15 academic sources were used. Sources are all credible. The sources were correctly referenced using APA.

len1809414

1/11/2018 3:45:29 AM

This section must include actionable items with timelines (such as a Gantt chart) and an indication of how you will measure their successful completion. BUSN20017 Key Criteria Exceeds Expectations (High Distinction) 85-100% Introduction (attention-getting statement, thesis, main points to be covered, diagnostic tools to be used and applied, transition to the body of the presentation) Superior articulation of the six elements of an introduction.

len1809414

1/11/2018 3:44:58 AM

The purpose of this assessment is to provide students with the opportunity to engage in reflective practice, using a range of diagnostic tools and feedback, so as to identify two key areas of personal capability that can be addressed (improved) so an to increase their communication effectiveness. This assessment is aimed to assess your ability to demonstrate advanced knowledge in written communication and your skill to autonomously reflect about good practices in workplace communication. Through the process of self-reflection you will be able to improve your communication competencies through your knowledge of and ability to perform contextually appropriate communicative behaviours.

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