Identify five other important control measures for business

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Besides sales and expenses, identify five other important control measures for a business. Include at least one nonfinancial measure.

Suppose a company at which executives were rewarded for meeting targets based only on profits and stock price switches to a balanced scorecard that adds measures for customer satisfaction, employee engagement, employee diversity, and ethical conduct. How would you expect executives’ behaviors and performance to change in response to the new control system? How would you expect the company’s performance to change?

Reference no: EM132225306

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