Reference no: EM132992657

Puan Nina is an executive employee at KMG Multimedia Corporation (KMG). She has knee problem, a prolonged illness due to excessive walking and travelling in the course of doing her job. Because of excessive pain, Puan Nina went to see a panel general clinic doctor who then referred her to an orthopedic specialist at another private hospital. She was hopeful for a speedy recovery to resume work normally after being prescribed Vitryl S, a glucose-calcium based medication by the orthopedic specialist. To her surprise, when she went to the hospital pharmacy to collect the prescribed medication, the cashier told her to pay for the medication as it had been classified as supplements instead of medication by the insurance corporation appointed by her employer.

When Puan Nina double checked with the HR department of KMG, they also informed her that the knee problem medication, Vitryl S, is not going to be covered by the employer since it is a supplement, not medicine. The HR officer further emphasized that this is in line with the insurance corporations' general guidelines on medical benefits.
Coincidentally, Puan Nina did not bring sufficient cash at that point in time. In a state of disappointment, she left the hospital without purchasing

Vitryl S. While coping with her knee pain on the way home, several issues came to her mind. She even checked the employment service contract after returning to office. There was indeed no written procedure on the supplement issue under medical benefits within the clauses in her original employment service contract.

Identify THREE (3) ethical issues in this case and rely on the appropriate example.