Reference no: EM132455689 , Length: word count:1000 + 10-15 slides

MBA503 Operations Management and Decision-Making Models - Kaplan Business School

Assessment - Video

Your Task

You are required to select a crisis experienced by an organisation to use as a case study. You imagine you are an expert consultant who works with companies to improve their decision- making processes. You are asked by a company which has recently experienced a crisis to review the decision-making processes it employed and recommend ways in which it can improve in the future. In your video presenting your findings to the board of the company.

Assessment Description

An organisational crisis is a significant, essentially unexpected event which threatens the company's reputation, financial standing and/or ability to operate. Examples of organisational crises include; natural disasters, security breaches, fraud, product recalls and environmental spills.

In your video, you provide a short overview of the crisis and then specifically address the following three questions below:

Question 1) What decision-making models or approaches were used by the company when managing this crisis? In answering this question refer at least 1 (one) decision-making model which could have been followed.

Question 2) Identify on a minimum of 2 (two) decision-making biases or errors might have influenced the decisions made. What could have been the impact of these biases or errors?

Question 3) Make a minimum of 2 (two) recommendations regarding the strategies that could be put in place, in the future, to avoid your identified decision-making biases or errors.

A minimum of 5 academic references should be used to support the statements made and arguments presented in this video.

Learning outcomes

Learning outcome 4 - Apply Strategies integrating ethical, social and global considerations, which benefit organisational performance

Learning outcome 5 - Analyse and evaluate real-world situation using a wide variety of decision-making approaches and techniques.

Assessment Instructions
To ensure the success of your video presentation, you should take account of the following:
1) Ensure that you record in a well-lit location and quiet location so that the quality of your video is enhanced
2) Confirm that your voice is recording clearly and avoid reading notes, and look at the camera when you speak.
3) Practice numbers times beforehand so that you become polished and confident.
4) Be creative in how you present your information and reinforce the arguments or positions you are taking.

Attachment:- Operations Management and Decision-Making Models.rar