Identify communications available through the website

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Reference no: EM133359559

1. Visit a website for a major retailer (e.g. JB Hi-Fi, Kogan, Myer etc.)

2. Identify any communications available through the website that are designed to facilitate consumer decision-making. Identify and discuss what step in the consumer decision making process (CDMP) model each communication covers. The steps are: 1. Problem recognition 2. Information Search

3. Evaluation of Alternatives 4. Purchase 5. Post-purchase. All stages should be covered. 3. Provide a recommendation of any additional communication that would assist consumers in their decision-making that are not being offered. Try and justify your recommendation by linking it to the stage(s) of the CDMP that it addresses.

Reference no: EM133359559

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