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Identify challenges that can be faced by healthcare sector

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Technology has brought about a massive and welcome change to the healthcare industry. Patients now have access to some of the best diagnostic tools, remote consultations, intuitive mobile applications, new and cutting-edge treatments, resulting in less pain and quicker healing.

a. Identify some of the challenges that can be faced by healthcare sector.

b. Explain the impact of technology on the healthcare system performance and customer satisfaction (Staff, users & patients)? The response should include at minimum examples on different types of technologies such as the use of Electronic Health Records (EHRs), Contact Centers, CRM, Robotics, Artificial Intelligence, social media, risks of sharing information, cost of implementation, quality of services, response time, and many more.

Reference no: EM133158113

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