Identify business needs that crm tool is meant to address

Assignment Help Management Information Sys

Reference no: EM133384625

Assignment:

Introduction: Start with a brief introduction of the purpose of the presentation and what the audience can expect to learn from it.

· Business Needs: Identify the business needs that the CRM tool is meant to address, and explain why these are important to the business.

· Evaluation of the Chosen CRM Tool: Present the results of the analysis that was done to evaluate different CRM tools that could meet the business needs. This can include a comparison of different tools, highlighting their features and benefits, and how well they meet the specific needs of the business.

· Features and Capabilities: Deliberate on the specific features and capabilities of the CRM tool that make it the best fit for the business needs. Explain how these features will help to address the pain points and challenges identified in the analysis?

· Customization: Discuss how the chosen CRM tool can be customized to fit the specific needs of the business, and how this will help to improve workflows and overall efficiency.

· Integration: Explain how the chosen CRM tool can be integrated with other business tools and systems to streamline workflows and improve data management etc.

· User Adoption: How the chosen CRM tool is user-friendly and provides ample training and support resources to ensure a smooth transition to the new tool.

· Pricing and Plans: What would be the total cost of ownership, including both upfront costs and ongoing maintenance and support expenses.

· Conclusion and Recommendation: Summarize the key points and recommend the chosen CRM tool as the best fit for the business needs.

Examples of popular CRM

1. Active Campaign

2. AppTIVO

3. Hubspot

4. Insightly

5. TOTVS

6. Freshworks

7. Nutshell

8. Monday Sales

9. Pipedrive

10. Swiftpage

11. SAGE

12. KW Command

13. OctoPOS

14. Goldmine

15. Zoho CRM

16. SCORO

17. KEAP

18. SugarCRM

19. EngageBay

20. Applause

21. 24X7officeCRM

Reference no: EM133384625

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