Reference no: EM132945764
Q.1 Cite at least three Answer: reasons or circumstance when you would refer a client to another professional.
Q.2 Briefly describe why it is important for a case coordinator to identify a range of service providers and the support that they can provide.
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Q.3 Duty of care requires everything 'reasonably practicable' to be done to protect the health and safety of clients and staff in the workplace. Knowledge of the indicators of child abuse, domestic violence, suicide and elder abuse is essential to recognise when a client is at risk of harm and to respond appropriately.
On the table below provide at least two risks indicators and two responsibilities to promote duty of care for each client group presenting issues.
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Child Protection:
Sucide:
Domestic Voilence:
Elder abuse:
Q.4 Identify at least two indicators that suggest that client self-harm is imminent.
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Q.5 Identify at least two indicators that suggest a client is likely to harm someone else in the near future.
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Q.6 List two family structures that are different to the traditional nuclear family structure.
Briefly describe how different family structures and dynamics affect communication and decision-making processes for a client
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Q.7 List one way that service duplication can be prevented.
Describe one impact that service duplication can have on client care
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Q.8 Why is it important for a case coordinator to prioritise the needs of a client and communicate these with service providers?
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Q.9 When developing a case management plan, cite four main components of the plan that will ensure that expected outcomes for the client are met.
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Q10. As a case coordinator, you will be planning for, implementing and evaluating formal meetings as part of case management.
Cite three important formal meeting processes for a case management meeting:
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Q.11 Describe why it is important for a case coordinator to be aware of and understand his work role responsibilities and boundaries?
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Q.12 Provide two examples of when documentation is required in case management. What are some protocols to be followed for these documents?
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Q.13 List one way you could encourage a client to provide feedback about services they receive.
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Q14. Explain how the implementation of the following principles and practices of case management will benefit the client when planning complex services and working with multiple services.
a) Advocacy:
b) Collaboration and partnerships focussed:
c) Logical and systematic:
d) Inclusive:
e) Strengths-based: