Reference no: EM132869655

Question

The Hong Kong Institute of Human Resource Management (HKIHRM) is a professional body that is committed to develop, maintain, and enhance the human resource management profession in Hong Kong. One of the values upheld by the HKIHRM is to share an independent and balanced view on people-related issues with employers and managers in Hong Kong.

Since the outbreak of the new coronavirus (COVID-19), senior management in the hotel industry has already implemented several waves of cost-cutting measures (e.g., layoff, no-paid leave, and part-time work arrangement) to sustain their operation. However, managers believe that instead of cutting costs endlessly, the budget should be allocated to equip employees with the necessary knowledge and skills such that organizations can maintain their competitiveness in the market in a long run.

Assume that you are an HR consultant of HKIHRM who is being asked by The Federation of Hong Kong Hotel Owners (the federation) to collect data and submit a report exploring the following issues:

1. Identify and explain four environmental challenges to the hotel industry since 2020.

2. Based on the identified environmental challenges, recommend four training programmes to the federation and explain how they can help the hotel industry to tackle the challenges.