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CASE STUDY: Read the case below/ scenario and answer the questions that follow: In 2012, Woolworths stopped employing full-time staff, as that arrangement proved 'too inflexible' for its business. Instead, all new employees were appointed as flexi time workers. On 4 August of that year the company instituted what it called a 'voluntary phase', during which management consulted with the full-timers as individuals. On 23 August the South African Commercial Catering and Allied Workers' Union (SACCAWU), which represented about 15 per cent of Woolworths' employees, challenged what it termed the 'unilateral action' by management. Woolworths claimed that it had not been their intention to retrench during the voluntary phase and therefore consultation with the union had not been required. In the end, 413 of the 590 full-timers accepted one of the alternatives, while 177 rejected the proposals. The 'voluntary phase' ended on 4 September.
Question 1 Was there a consultation process required by Woolworths management before considering retrenchment?
Question 2 Identify and explain alternative measures that could have been considered by Woolworths prior to retrenchment of employees.
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