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Case: Wootware is a leading retailer of computer hardware and software components. The organisation is currently based in the Cape town area, which serves the needs of its Cape town customers. However due to increased competition, Wootware has decided to go online with a virtual store that serves customers nationally and beyond South Africa's borders. One of the aims of Wootware online efforts is to automate communications and reduce paper flow between the organisation and its suppliers, customers, and other organisations through the use of networking and telecommunication technologies in order to share business data and exchange transactions with other companies and stakeholders electronically.
With regards to the above scenario answer each of the following questions:
Question 1. Identify and discuss an appropriate information system that would enable Wootware to reduce paper flow, automate communications and share business data with its stakeholders.
Question 2. Discuss the strategic benefits Wootware could gain by using an extranet to support its business transactions.
The Internet has opened up a whole new set of markets for everything from antiques to airplane tickets. Pool your knowledge with that of others in the class.
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