Identify and describe three managerial roles

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These are very short essay like questions. Please in your own words, no plagiarism, this is for a final exam :

1. Identify and describe 3 managerial roles.

Which one would you enjoy the most and why?

2. Describe how cultural diversity can give a firm a competitive advantage (or help the firm be more profitable).

3. Describe 2 of the following 3 trade agreements -

A. NAFTA

B. The European union EU.

C. The World Trade Organization WTO.

4. Explain in detail the following 2 strategies -

A. SWOT Analysis

B. MBO - Management by Objectives

5. Describe any two of the following terms/concepts IN YOUR OWN WORDS.

- Brainstorming.

- Emotional intelligence.

- Procrastination.

6. What is the Program Evaluation and Review Technique - PERT?

7. Describe 2 of the following 3 job design procedures -

- Job Involvement.

- Job Enlargement.

- Job Rotation.

8. Describe any two of the following terms/concepts IN YOUR OWN WORDS.

- 360-degree feedback

- variable pay

- behavioral interviewing

9. Describe any two of the following terms/concepts IN YOUR OWN WORDS.

- Autocratic Leader.

- Charismatic Leadership.

- Leadership Style.

10. Describe any two of the following terms/concepts IN YOUR OWN WORDS.

- Expectancy theory of motivation

- Affiliation Need

- Recognition Need

11. When Kristy was asked to explain the drop in crime and complaints about the police department, she attributed much of the success to improved teamwork.

In her words: Our police team can take credit for the total drop in crime. I am saying that I have been fortunate to assemble a great team. We all have key roles to play, and we cooperate totally with each other.

What does this story illustrate about teamwork?

12. A balanced scorecard is a questionnaire used to identify what customers think about a product/service. If you were a restaurant owner,describe in your own words how you would use it to identify potential problems in your operation.

Reference no: EM132086739

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