Reference no: EM132204810

1. Doing what makes you look good to others satisfies

Negative face need

Positive face needs

Neutral face need

none

2. Maria has to take a test in history. She is attending a review session before the test. Which type of listening is she primary doing

foe empathy

for resolution

for comprehension

for evaluation

3. Identify an important feature of dialogic listening

it is listening where a listener is expected to express empathy and concern

it is most appropriate in problem solving interviews

it predominantly used in the first ten minutes of any interview

it is listening where a listener is not required to pass any judgments

4. perhaps the greatest single problem of hum communication is

language

cultural differences

the assumption of it

nonverbal communication

5. Which of the following is an indicator of whose turn it is to take?

Facial expressions

Eye contact

Both facial expressions and eye contact

none