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Questions:
1. Identify a total of three ineffective verbal and nonverbal messages by Ray in his conversation with his wife, Debra, and Frank, his father, in the second video clip. Explain what went wrong in his communication and provide specific examples about how his communication could be improved by applying and referring to the communication skills.
2. Explore the power dynamics between two characters in the video clips. What type of conflict are they engaged in? Who do you think has more power? What are their sources of power? Do you think that power can be negotiated in this scenario? In your answer, you must apply and refer to three textbook concepts.
3. The conversation ended abruptly, so Ray and Frank never reached the resolution stage of their conflict. Imagine that they were to meet again to discuss who would pay for the new wallpaper. How would you manage a potential conflict and have a positive communication if you were Ray or Frank? In your answer, you must apply and refer to three textbook concepts in Chapter 8 and provide specific examples about what you would say and do if you were Ray or Frank.
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