Identify a potentially vulnerable client

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Question

The ABA's Banking Code of Practice outlines several obligations for the provision of financial products and services. The Code can be downloaded from the Australian Banking Association (ABA) website.

(a) List at least two (2) items of information that must be provided to a client when providing financial products and services.

(b) Refer to the items you listed in part (a) and explain what the items clearly set out.

(c) What four (4) factors does the Code advise about providing banking services to vulnerable clients?

(d) According to the Banking Code of Practice, how would you identify (become aware) of a potentially vulnerable client and a client on a low-income?

Reference no: EM133210539

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