Reference no: EM132398363

Here are two interviews in this Long-Term Care Class. Now is a good time to look at securing your interviews.

1. The first interview is an interview with a long-term care leader.

The specific instructions for this assignment are:

Identify a large long-term care system within your community (this may be a nursing home, a home care and/or hospice agency, an assistive living organization or a continuum of care organization) and arrange to interview their senior leader or administrator. Let them know that you are a student and the scope of your assignment indicating that you will not take longer than one hour of their time.

Review any materials and/or website about the organization/agency as well as the following questions for your interview. Identify at least three more questions of your own to include in the interview. Be certain to probe the answers to these questions to be sure you get the depth and breadth of answers you are seeking.

Interview Questions:

1. Tell me about your organization (who served, services provided). How long you have worked here and how you were drawn to the long-term care industry?
2. Explain your charges and how your organization is reimbursed for care and services provided.
3. Identify the challenges in long-term care reimbursement today.
4. How is the long-term care industry regulated?
5. How is your organization governed? Do you have a board of directors? Bylaws?
6. What do you find most satisfying about your role? Most challenging?

The second interview is for a person in Information Technology. The specifics for this interview are: Recall the long-term care system within your community you identified for your previous interview and contact them to schedule an interview with their Chief Information Officer or Director of Information Technology. Let them know that you are a student and the scope of your assignment indicating that you will not take longer than one hour of their time.

Review any materials and/or website for this organization/agency as well as the following questions for your interview. Identify at least three more questions of your own to include in the interview. Be certain to prove the answers to these questions to be sure you get the depth and breadth of answers you are seeking.

Interview Questions:
1. Tell me about your position, how long you have held this position and your background.
2. How would you compare the use of Information Systems in Long-Term Care compared to other aspects of the health care industry?
3. What software technology do you use for managing the health information of your patients/residents/clients?
4. How do you manage protected health information and HIPAA in your organization?
5. Do your patients have any access to their own health information (patient portal, apps, jump drives, etc)?
6. How do you manage the billing and reimbursement processes within your information systems?
7. How large is your department and what positions are in the department?
8. What do you see the biggest challenges to be for Information System management in long-term care?