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Identify a definitive solution to certain controversy

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Reference no: EM133029208

1. Select five (5) main characteristics that a mediator who intervenes in a labor dispute must have. 

  • It is focused on solving the conflict
  • It hinders communication between the parties
  • Facilitates the dialogue process
  • Refuses to intervene in the evaluation of the controversy
  • Imposes its criteria over the will of the parties
  • Is impartial during the conflict assessment
  • Maintains the confidentiality of the process
  • Is biased towards one of the parties
  • Disclose the content of the negotiations
  • Promotes negotiation between the parties

2. Next to each criterion that you select, you should discuss how each of these attributes promotes dialogue to identify a definitive solution to a certain controversy. Include an example from working life.

Reference no: EM133029208

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