Reference no: EM132404323

ICTTEN611 - Produce an ICT network architecture design - Abbey College Australia

Assessment 1 - Knowledge Assessment

Jack is working in an internet service provider (ISP) company which provides services in the metropolitan areas of Sydney. The company has received a few complaints from one of its corporate clients that the internet is not working on their premises. Jack has been assigned with the task of troubleshooting the challenges. Jack knows that the ISP network consists of the access network and core network, and he needs to go through both systems to troubleshoot the network problem.

What should be Jack's problem-solving approach in this particular case?

Allen is working on a government project that provides free Wi-Fi to designated hotspots of the city. The government already has an ICT infrastructure in place and wants to upgrade the existing one. Allen is provided with the documents about the existing network infrastructure. He finds the sections on network topologies, network protocols and operating systems

Briefly explain the importance of the information available in these sections and how this information could help Allen to produce a better network design.

Beaconite is an entrepreneurial venture in the field of agriculture. The start-up aims to improve the supply chain of agricultural goods and reduce its time to market. The company has been able to show promising growth and is now expanding its market.

A new solution of the company relies on the connectivity between a remote worksite, the location of its agricultural solution deployment and the head office of the company. The company has invited bids from the cellular operators. Before dealing with those, the CEO has asked his ICT manager to prepare a briefing about mobile cellular networks and their implications.

Explain the elements of mobile cellular technology that the ICT manager can include in her report.

MediaCom is a cable service provider in the suburbs of Melbourne. They are planning to upgrade its cable network to an optical network to resolve slow speed and poor picture quality complaints. Tom is assigned as the project manager and is asked to prepare a report about optical network principles and advantages.

What points should Tom add in his report?

The shipping company CarGo is facing several complaints regarding delayed or missing deliveries. They are now looking to deploy a technical solution to address this problem. They approach you to consult on the matter. The most suitable solution you recommend is to use radio frequency (RF) technology with RFID implementation.

Briefly explain RF technology and show how RFID can be helpful in solving its delivery problem.

Smith is representing the information technology department at the company's annual business performance review meeting. A major point in this year's agenda is to discuss the ICT department's budget for the following year. Smith knows that some other department managers do not see ICT as a valuable asset for the organisation and are seeking budget cuts.

What are the key points that Smith should present to the board to improve their understanding of how ICT can address business needs?

Mechnics is an engineering consultancy firm that provides engineering related solutions to clients for mega projects. The company is evaluating a new engineering project management software that can provide a better project management capability. The company has requested a demo licence (a temporary licence) to evaluate the software. Kieran is the ICT engineer who arrives at Mechnics' office to install the program. However, he is experiencing a compatibility issue error while installing the software.

Discuss the possible causes of the issue and potential solutions.

Assessment 2 - Performance Assessment (Skills)

Requirements

Read the case study carefully then answer the questions following. You may assume any information that has not been mentioned in the case study, however any assumptions you make must be clearly identified as assumptions.

Case Study: Student World

A newly formed electrical engineering college campus, Student World, wants to deploy the latest technological advancements to their campus using an Information and communication technology plan. They have different departments like the staff department, their head being Kate, the IT department, its head being Joe, and the Student Union department, headed by Smith.

They all have specific requirements of the network designer who aims to incorporate all of them and also provide other relevant features, if possible.

• They want to develop their own area network for students and staff so that it is fast, reliable and easily available throughout the campus building, including the hostel area.
• Student World wants to develop its own website for all staff members and students so that they can login and obtain important information.
• They want a complete set of hardware and software applications to help students in their academic careers.
• Student World also wants to limit the usage of internet and wants to restrict access to some websites in order to ensure students use the internet facility correctly.
• Student World also wants a secure system in which all academic data is available in soft form and is only available to staff and students. They also want to have a backup for the system.

Kate, Joe and Smith will assist in gathering the information required by the ICT designer. They will also go through the plan to check if all the requirements have been met or not.

Explain how you will start to build the ICT architecture in keeping with ICT principles, requirements and duties. You must focus on the business problems outlined, define their parameters and then propose the solution which should address all the points provided in the case study.

After the selection of a network and its topology, explain how you will recommend the hardware and software needs of Student World. What are the priorities in selection of the software and hardware?

Outlining major parts of the ICT architecture, you will now prepare a critical analysis of the needs of Student World. You will need to make sure all the needs fall in line with modern technologies and they are practical and viable.

Once you have completed the technological solution proposal, evaluated the client requirements, you need to move on to the next part of the business evaluation and report making.

Now you will prepare a formal technical report which starts by addressing the requirements of Student World and then explains your proposed solution to meet those requirements. This report will be presented to the client for review and approval. What will the report be formatted?

The report proposal will be submitted to the client for their feedback and review. If the client requires any further explanation, you will provide proper clarification for each point. Changes requested to the proposed solution must be incorporated in an updated report. Describe the steps you would take to analyse feedback from the client and adjust the proposal accordingly.

Explain why your design solution must not only be technically feasible but must also conform to business rules.

One of the main forms of communication in ICT is the technical report. In the workplace, the report is a practical working document written by ICT engineers for clients, managers, and other engineers. This means every report has a purpose beyond the simple presentation of information. Outline some common purposes of ICT technical reports:

Explain the term ‘optimum design solution' in the context of ICT.

Assessment 4 - Practical

Introduction
Presentation is the process of showing and explaining the content of a topic to an audience. It is often used to assess student learning in individual or group research projects.

Presentation assessment consists of a topic for the student to research, discuss and present, followed by a question and answer session between a tutor and the presenter(s). This measures the ability of students to respond, think under pressure and manage discussion. It is in this part of the presentation that the student shows his/her in-depth knowledge of the topic and presentation skills.

A good presentation is generally expected to consist of:
• Introduction/ Aims/Objectives
• Major points and ideas explained and summarised
• Results/Related points/Issues/or others depending on the topic
• Conclusion - future work
• The presentation should be presented in the time allowed

Presentation Requirements:
Develop a class presentation of no more than 15 minutes to demonstrate your understanding of network architecture design. To do this:
a) Select a small network architecture either from your studies or from your research
b) Compile a summary brief for the network
c) Explain the network architecture brief in your presentation

week 1
Question 1.Webinar: Networking Design and Best Practices
Summarise 3 best practices discussed in this webinar

Question 2
Fundamentals of RF and Wireless Communications @
Summarise what new things you learned from watching this video.

Question 3
Open the article: Business Requirements Document (BRD) - Understanding the basics
In your own words explain why a BRD might be useful to an ICT network designer.

week 2
Question 1
Access the YouTube video ‘Business & IT Alignment - Why is the gap so big? What can we do about it?
Summarise why an understanding of the business environment is so important for an ICT designer.

Question 2
Review the webpage ‘Stakeholder Needs and Requirements'
In your own words, explain the following terms:
A system-of-interest (SoI)
Feedback from verification and validation processes
Perceived needs
Expressed needs

Question 3
Based on Q2 Link
Summarise 3 Proven Practices for gathering stakeholder requirements

week 3
Question 1
Access and watch the YouTube video ‘Introduction to IT Infrastructure at:
Then, in your own words, explain why business executives need to understand about IT infrastructure

Question 2
Access and watch the YouTube video ‘Programmable Networks: Software Defined Networking at:
Then, explain how Software Defined Networking can be of use to an ICT network designer.

Question 3
Open webpage Telstra Managed Wi-Fi at
Discuss the pros and cons of managed network services

Activity 1

Question 1
Conduct some research and locate a physical network diagram for an ICT network.
Analyse the diagram and summarise the main elements of the network and describe how they are connected. Upload a copy of the diagram with this assessment.

Question 2
Conduct some research to identify and describe:
a. 2 ICT projects that have had a positive impact on the operations of a business
b. 2 ICT projects that have had a negative impact on the operations of a business
Explain how the negative impacts were overcome.

Activity 2
Question 1
Research and locate at least two examples of predicting forecast traffic demands. Summarise the calculations and explain how they can impact on network design.

Question 2
Read the web article: 12 critical metrics for IT success
Explain which metric would be most useful for assessing the success of an ICT network design

Question 3
Open the webpage: Example KPIs for Information Technology (IT) Departments
Select 2 of the listed KPIs that would be of interest to an ICT network designer and explain in detail how each KPI would be calculated.

Activity 3
Question 1
Access ‘IT Procurement Key Issues and Negotiation Strategies' YouTube video

What did you learn from watching this video?

Question 2
Open the web page: Who are the top tech vendors in IT
Why is this sort of information useful to an ICT network designer?

Question 3
Select an item of hardware of software that you would normally expect to find in a modern ICT network. Obtain 3 real quotes for the item. Summarise the quotes in a table.

Activity 4

Question 1
Benchmarking is the process of improving performance by continuously identifying, understanding, and adapting practices and processes.
If the link is not available, please check-in the additional resources section
Summarise in under 200 words the benefits of such benchmarking.

Question 2
Open the YouTube video: Why is IT Support Important?
Summarise 3 reasons why IT support is an important part of ICT network design.

Attachment:- activities.rar