Reference no: EM133051028

ICTSAS517 Use Network Tools - Western Sydney College

Assessment Task: Project Portfolio

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.

You will need access to:
• a suitable place to complete activities that replicates an ICT environment including access to network infrastructure where network security will be implemented
• network support toolsi.e. information about network security tools that can be used as part of the design
• security policies and standards e.g.
• manufacturer's recommendations for network security equipment (depending on the security equipment chosen for the design)
• your learning resources and other information for reference
• Project Portfolio template
• Simulation Pack (if you need a case study).
Ensure that you:
• review the advice to students regarding responding to written tasks in the IT Works Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO's submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Task - Project

Scenario:

You have recently graduated as an IT support technician, and you have recently been hired by a large enterprise organisation. The organisation implements a traditional client-server network using Windows Server 2016 for managing the domain using Active Directory, DNS, and DHCP services (using IPv4 scope). Employees use Windows 10 desktops to undertake their work duties by accessing server resources once they have been authorised and authenticated.

It is expected that you will undertake the following maintenance duties and responsibilities as per the following Maintenance procedure task list after your orientation:

Task	Description	Frequency
Server updates	Ensuring that the updates are reviewed first to determine if they will cause any issues and then applied if not.	Daily
Server anti-virus	Ensuring that anti-virus is running and that the latest virus definition have been downloaded, and scanned against	Daily
Server disk capacity	Ensuring that the server has sufficient storage to operation efficiently	Daily
Data backups	Ensuring that the organisations data is backed up, and stored offsite	Daily
User audit	Ensuring that Active Directory user settings are correct, and that users that have left the organisation are removed	Weekly
License audit	Ensuring that the software licensing is correct.	Weekly
Firewall audit	Ensuring that Firewall logs are checked for suspicious activity	Daily
Security auditing	Ensuring that you response to any automated security alerts	When they occur
Password security	Ensuring that strong password protection is enforced for users including that the user has changed their password every 3 months	Weekly
Penetration testing	Ensuring that a penetration test is undertaken to find security issues	Weekly
Desktop updates	Ensuring that desktop updates for operating systems, and applications are pushed to the desktops successfully	Daily
Desktop anti-virus	Ensuring that anti-virus is running and that the latest virus definition have been pushed to the desktop, and that the desktop has a scan scheduled	Daily
Desktop support	Ensuring that you support network users when they raise support issues.	When they occur

As part of your orientation and training in your new job, the Network Administrator wants to gain an understanding of your current skillset and knowledge. They have devised a number of tests, so they can gain knowledge as to whether you are able to undertake the required duties as per the Maintenance procedure or whether further training is required before you undertake these duties.
Your trainer/assessor will provide following tools and equipment's to complete all the activities.
• Server
• LAN (Local Area Network)
• A live network
• Security testing tools and cables
• Router and switches
• Windows 10 system

Activity 1: (Command-line tools)

The Network Administrator wants to use a range of command-line tools in a Windows environment to ensure that you can use them correctly. This includes the ping, ipconfig, and netstat commands. You will be expected to use these tools as part of your troubleshooting duties after the orientation phase has been completed.

The assessor will play the role of the Network Administrator for this task and will supply any further details required to undertake the tests such as the server IP address of the network. You are to undertake the following using textual and numerical data in a format specific to requirements.

For this task you are to open Command Prompt or PowerShell in a Windows 10 device connected to a network and then complete the following tasks:

a) Execute the command to verify localhost
b) Execute the command to verify connection to server
c) Execute the command to gather network statistics based on protocol
d) Execute the command to gather TCP/IP network configurations for all adapters
e) Execute the command to release the devices IP address
f) Execute the command to renew the devices IP address

Activity 2:

Note: This activity is in continuation of the previous activity

The Network Administrator has replicated a support request for a user that is having difficulty connecting to the network. They have asked you to test whether there is an issue with the Ethernet cable that is connected to the Network Interface Card (NIC) in the device to rule this out as the connectivity issue. The purpose of this test is to ensure that you can use a hardware tool correctly and to required safety standards. This will be one of your expected duties after the orientation phase has been completed.

The assessor will play the role of the Network Administrator for this task.

For this task you need to:

1. Identify which hardware tool you will use for this task.

2. Use the tool you have identified to correctly test the Ethernet cable ensuring that you follow work health and safety requirements during its usage.

3. Analyse the test results to determine whether the cable has any issues.

Activity 3:

The Network Administrator has replicated a support request for a user that is having some difficulties with the motherboard in their device. They have asked you to test the electrical circuitry of the motherboard using a hardware tool to ensure that the motherboard has no electrical issues. The purpose of this test is to ensure that you can use a hardware tool correctly and to required safety standards. This will be one of your expected duties after the orientation phase has been completed.

For this task you need to:

1. Identify which hardware tool you will use for this task.

2. Use the tool you have identified to correctly test the motherboard ensuring that you follow work health and safety requirements during its usage.

3. Analyse the test results to determine whether the motherboard has any electrical issues.

Activity 4: (Network monitoring)

The Network Administrator has asked you to use a network monitoring on the live network to determine that you can use the tool correctly to determine possible vulnerabilities and security issues with the network, and that you can analysis the monitoring results. This will be one of your expected duties after the orientation phase has been completed.

The assessor will play the role of the Network Administrator for this task and will specify what networking monitoring tool you will use for this task.

For this task you need to:

1. Identify and access the network monitoring tool that the Network Administrator wants you to use.

2. Specify to the Network Administrator orally the main functions of the tool so they know that you understand its main functions.

3. Undertake monitoring tasks using the Network Monitoring software.

4. Analyse the result to determine possible vulnerabilities for the network. If any vulnerabilities are identified, specify to the assessor orally how you could go about isolating or resolving the security issue.

Activity 5: (Network penetration test)

1. Identify and access the network penetration tool that the Network Administrator wants you to use.

2. Specify to the Network Administrator orally the main functions of the tool so they know that you understand its main functions.

3. Undertake a penetration test using the software.

4. Analyse the result to determine possible vulnerabilities for the network. If any vulnerabilities are identified, specify to the assessor orally how you could go about isolating or resolving the security issue.