Hypothetical telecommunication

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Reference no: EM1390890

Q. Examination 1: "Hypothetical Telecommunication." Students will respond to the subsequent:

1) Outline the key decisions made from the beginning to the end of this case. Who made each of those decisions and explain why?

2) Explain the ideal process for handling the concern about declining sales, ignoring for now the pressure from management.

3) Provide the arguments which could be made to convince management which working with an outdated needs assessment is not wise.

4) Recommend the content, method and media would you choose to use for a training for the sales agents. Do you are best based on the limited information.

Reference no: EM1390890

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