Reference no: EM131065797

Part one 350 words.

As the human resources training professional, you have been asked to train hiring managers about the importance of knowledge of employment laws in creating a fair and safe work environment. These laws protect the company and its employees. The laws included in the training are as follows:

• Americans with Disabilities Act (ADA)
• Equal Employment Opportunity (EEO)
• Equal Pay Act
• Fair Labor Standards Act (FLSA)
• Occupational Safety and Health Act (OSHA)

Discuss the following:

Research and briefly discuss each of the laws and why they are important to know. Provide an example or a story of the laws that you have encountered in the workplace part two. 350

A hiring manager needs your advice and assistance in filling several customer service representative positions. As a human resource recruiter, you must sit down with the hiring manager and collect some particular data for a job analysis, which you will use to create a detailed job description to attract candidates who meet the job requirements.

Research and focus your discussion on the following:

• Discuss the importance of a job analysis.
• Provide the steps to take in conducting a job analysis.
• Explain 2-3 advantages and disadvantages to collecting data (interview, observation, historical data, survey or questionnaire, focus groups, or case studies) for the job analysis of a customer service representative position.