Reference no: EM133294696
Questions
1. Human communication is the process of
a. sending isolated and separate messages.
b. accomplishing universal meaning.
c. creating meaning through symbolic interaction.
d. interacting in a way that transcends situations and experiences.
2. In a conversation with himself, Malik says, "I think, therefore I am." What type of communication is Malik engaged in?
a. Self-serving bias
b. Dyadic communication
c. Intrapersonal communication
d. Mass communication
3. What are arbitrary elements used to represent things, processes, ideas, or events in ways that make communication possible?
a. Symbols
b. Messages
c. Transmissions
d. Cars
4. When we say that communication is relational, what does that mean?
a. Communication involves a wide range of socially appropriate behaviors.
b. Communication arises out of our interactions with others.
c. Communication is something that we do to others.
d. Communication is key to greater satisfaction in relationships.
5. Julia told Kacie that Taylor was "loaded." Kacie took this to mean that Taylor had had too much to drink, whereas Julia had meant that he was very wealthy. This is an example of the concept that
a. meaning is in people, not words
b. communication is simple
c. communication does not always require complete understanding
d. communication is not always a good thing
6. Transmitting messages to large, widespread audiences is known as
a. polymediation
b. transmediation.
c. gate-keeping
d. mass communication
7. Which of the following would be considered non-mediated communication?
a. Videoconferencing
b. Instant messaging
c. Face-to-face interaction
d. Voice mail
8. How is face-to-face communication different than mediated communication?
a. Face-to-face communication tends to be hyperpersonal, with accelerated disclosure rates.
b. Face-to-face communication is leaner than the mediated messaging because irony and attempts at humor can be misunderstood.
c. Face-to-face communication is impermanent.
d. Face-to-face communication is richer because it contains a variety of cues, such as facial expressions and vocal tone.
9. You are interested in connecting with people of different backgrounds online. However, you don't want a lot of stress or confusion, nor do you want anyone to feel uncomfortable because of differences in status or appearance. The best online channel to use in this situation would be __________.
a. video-messaging
b. snail mail
c. email
d. social networking
10. Which of the following is NOT considered a benefit of communicating on social media?
a. sustaining and enriching relationships
b. connecting while isolated from others
c. opportunities to connect with others
d. obtaining social support
11. Self-esteem is best described as
a. A person's skills and abilities.
b. How others view others' skills and abilities.
c. A person's evaluation of self-worth.
d. A set of perceptions about ourselves.
12. When you use communication strategies to influence others' perceptions of you, you are engaging in
a. reflected appraisal.
b. identity management.
c. self-fulfilling prophecy.
d. self-analysis.
13. Math is your weakest subject. On the first day of college algebra, you tell the student next to you, "I bet I'll get a D in this course." At the end of the semester you get a D. This result could be an example of
a. self-motivation.
b. self-denial.
c. self-fulfilling prophecy.
d. self-actualization.
14. After watching models on the Victoria's Secret Fashion Show, Courtney feels bad about her appearance and begins an unhealthy diet. Her respond is likely due to which of the following processes?
a. Social comparison
b. Perception checking
c. Self-fulfilling prophecy
d. Reflected appraisal
15. Anytime you experience something new, like moving to a new city or enter a room full of people you don't know, you are sorting out and making sense of the new stimuli. This process is known as the
a. process of elimination.
b. identification process.
c. perception process.
d. identity management process.
16. A collection of symbols governed by rules and used to convey messages between people is known as ____________.
a. channel
b. language
c. media
d. transactions
17. ____________ govern how words sound when pronounced.
a. Pragmatic rules
b. Semantic rules
c. Cultural rules
d. Phonological rules
18. Implied interpretations of words that reflect the people, culture, emotions, and situations involved provide ____________ meanings.
a. pragmatic
b. connotative
c, convergent
d. denotative
19. Which of the following factors that can affect how people perceive your status?
a. Accent
b. All of the above
c. Apparent age of a speaker
d. choice of words
20. Using the term firefighter rather than fireman is an example of ____________ language.
a. stereotypical
b. offensive
c. politically incorrect
d. gender-neutral
21. According to Stephen Covey, what do highly effective listeners do that sets them apart from others?
a. They listen to respond.
b. They rehearse what they want to say next.
c. They listen to understand.
d. They pretend to listen.
22. Which of the following is an accurate statement about listening?
a. Listening is a skill that needs to be learned.
b. People remember only three quarters of what they hear.
c. Hearing and listening are the same process.
d. Listening is an automatic and natural process.
23. When the brain interprets sound and gives meaning to the sound, it is called ____________.
a. empathizing
b. ignoring
c. listening
d. attending
24. Listening is a necessary element of which part of the transactional communication model?
a. Feedback
b. Environment
c. Message
d. Channel
25. All during class, Deandra was distracted by the construction work going on outside. As a result, she couldn't remember most of the teacher's lecture. Deandra's listening difficulties, in other words, were caused by __________.
a. denotation
b. message overload
c. channel
d. physical noise
26. The process of conveying messages without using words is the definition of
a. antivocal communication
b. unintentional communication
c. nonverbal communication
d. ambiguous communication
27. Which of the following is NOT true about nonverbal communication?
a. you can avoid it
b. it can be unintentional
c. It conveys emotion
d. It is ambiguous
28. Expressions that reflect an emotional state are called ____________.
a. disfluencies
b. affect displays
c. illustrators
d. regulators
29. Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?
a. substituting
b. accenting
c. repeating
d. questioning
30. The study of body movement, facial expression, gesture, and posture is called ____________.
a. proxemics
b. haptics
c. chronemics
d. kinesics