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Hr in action case incident-carter cleaning company

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Reference no: EM132878051

Read HR in Action Case Incident 2: Carter Cleaning Company: The Grievance (page 415) in your text.

  1. Answer the questions below in a Word document:
  2. Do you think it is important for Carter Cleaning Company to have a formal grievance process? Why or why not?
  3. Based on what you know about the Carter Cleaning Company, outline what steps you think would be the ideal grievance process for this company.
  4. In addition to the grievance process, can you think of anything else that Carter Cleaning Company might do to make sure that grievances and gripes like this one get expressed and also get heard by top management?

Reference no: EM132878051

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