How you would support peter to make a complaint

Reference no: EM133388060

Questions: The client - Peter in the above case study - is annoyed that Michaela doubted his ability to go to the hotel with $30. He feels he has not been treated like an adult and he wants to make a formal complaint about Michaela and the organisation.

A. If you were Peter's key worker, explain how you would support Peter to make a complaint.

B. If the manager did not respond to Peter's complaint within a reasonable timeframe or just ignored the issue, who else could the complaint be addressed with?

Reference no: EM133388060

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